Guest Services is the connection hub of the church. It is where guests are officially welcomed, where next steps become clear, and where relationships begin to be followed up. This role has the purpose of being a helpful, friendly, and approachable resource for every person who needs direction, assistance, or information.

We believe every person who walks through the doors of Grand Point Church should feel seen, known, loved, and valued. The Guest Services area plays a key role in this experience by helping people find their next step and feel at home from the very first interaction

• Time Commitment: At least one service per month; ideally at least two. Available serving times:
  • Sunday: 8:20-10:20AM
  • Sunday:10:20AM-12:30PM

What we do

• Serve behind the Guest Services desk as a welcoming and accessible presence.
• Give full attention and care to every guest who approaches the desk.
• Welcome first-time guests warmly and intentionally
• Provide welcome packets and church information
• Collect Connect Cards for follow-up during the week
• Answer questions about church life, events, and ministries
• Assist with event registrations
• Help people who are not comfortable with technology
• Support both guests and members with practical needs and information
• Remain available and engaged—avoid gathering in groups while serving.

Qualifications

• A genuine love for people and a desire to serve and help in practical ways.
• Familiarity with the church building, ministries, and available resources to guide guests effectively. Don’t worry—you will be trained and fully supported as you serve.

Culture of hospitality

We believe hospitality is not just friendliness; it is making it easy for people to feel at home and take their next step. Every interaction is an opportunity to reflect the heart of Jesus through kindness, clarity, and care.

• We are “takers, not waiters”—we don’t just point people in a direction, we walk with them whenever possible.
• “Is there anything I can help you with this morning?”
• “How long have you been attending GPC?”
• “It’s great to see you back—how was your week?”
• What is hospitality?

The Café Team plays a simple but powerful role in helping people feel at home by offering warmth, care, and a welcoming environment where relationships can begin and community can grow.

Time Commitment:
At least one service per month; ideally two services per month.

Available Serving Times:

• Brewer: Sunday, starts at 7:15 AM
• First-Shift Servers: Sunday, 8:20–10:20 AM
• Second-Shift Servers: Sunday, 10:20 AM–clean up complete

Responsibilities

Brewer

• Prepare coffee, hot chocolate, and hot water before guests arrive.
• Set up the Café area and make sure servers have everything they need for the morning.
• Check supplies and restock items as needed.
• Help create a clean, organized, and welcoming Café environment.

Servers

• Serve coffee, hot chocolate, and tea to guests.
• Welcome guests warmly and look for opportunities to make personal connections while serving.
• Keep the Café area clean, tidy, stocked, and inviting throughout the morning.
• Wipe down tables, countertops, and serving areas as needed.
• Second-shift servers help with teardown and cleanup.

Qualifications

• Genuinely enjoy people and love Jesus.
• Be friendly, warm, and naturally hospitable.
• Enjoy serving others and helping people feel welcome.
• Be attentive and willing to notice what needs to be done.

Training & Resources
Don’t worry—you’ll be trained! A shadowing time will be scheduled as part of your onboarding process to help you learn your role, ask questions, and feel confident before serving on your own.

A Café Team Handbook with detailed instructions and procedures for Brewers and Servers will also be available for reference.

Each week, our Video Venue (located in the Multi-Purpose Room) welcomes over 100 guests at 9:45 AM on Sundays—and this continues to grow!

We believe every person who walks through our doors should feel comfortable and ready to hear the Word of God. Our Connections Team plays a vital role in this by helping prepare the environment each week. It’s more than arranging a room; it’s creating a space where people can feel at home and focus on what truly matters.

As we continue to grow and enhance the space, we are building a team of volunteers who will help each week with room setup and hospitality preparation.

Details:

• Set up begins at 8:30 AM on Sunday mornings to prepare for the 9:45 AM service (and also for Christmas Eve and Easter services).
• Volunteers help with light setup, including tables, rugs, and folding chairs.
• Training will be provided (we even have pictures to guide you!), and you’ll also have the bonus of enjoying a relaxed cup of coffee before the service begins.

If you have any questions or would like to be part of this team, please contact Cressa at mrobaina@grandpoint.church.

Medical Team Volunteer
Help provide safety and peace of mind during our services and events.

Role Summary:
As a Medical Team volunteer, you’ll be part of a team prepared to respond to medical situations—ranging from minor needs (like bandaging a cut) to emergency care until professional help arrives. Your presence helps create a safe, welcoming environment for everyone on campus.  No scheduling of this team currently.  Simply check in at Guest Services, providing your name, phone number, and service times you will be present and be on alert for the call for help if needed!

Responsibilities:

• Be available during scheduled services or events to respond to medical needs

• Provide basic first aid or emergency care as appropriate

• Communicate clearly with staff and security if further assistance is needed

• Maintain confidentiality and professionalism at all times

Qualifications:

• Medical background (EMT, nurse, physician, etc.) or current certification in CPR/First Aid

• Calm under pressure and able to act quickly and compassionately

• Willing to sign in and out when you are on-site for services, providing a phone number we can text you when a need arises.

Ministry Team: Local Outreach – Greencastle Campus

• Reports to: Paula Showalter
• Time Commitment: 5-10 hours a month
• Length of Commitment: 1 year

Purpose

To aid in carrying out Grand Point Church – Greencastle’s local outreach ministry within the Greencastle community with the goal of sharing the love of Jesus through acts of service.

Responsibilities

Serve at local outreach opportunities throughout the Greencastle community – possible opportunities include. . .

• The Greencastle Food Bank
• Our church’s annual Block Party
• Tailgates for our local GAHS football and basketball games
• Trunk or Treat celebration at Halloween
• Other opportunities as they arise

Qualifications

• Must love God and love to serve people!
• Should be comfortable with acts of kindness and service in the community.
• Be willing to participate in trainings as needed.

If you’d like more information or have questions related to this role, contact Paula Showalter at: pointograce@gmail.com.

 

Ministry Team: Meal Train Team – Greencastle Campus

• Reports to: Vonda Meyers
• Time Commitment: as needed – you are welcome to choose to participate or not participate in any meal train opportunity that is sent to you.
• Length of Commitment: 1 year

Purpose
To support Grand Point Church – Greencastle’s mission to love and support our church family through a meal ministry.

Responsibilities

• To prepare meals (when your schedule allows) for those in need due to new babies,
  surgeries, moves . . .

Qualifications

• Must love God and love to serve people!
• Should be comfortable with acts of kindness and delivering meals to people’s homes.
• Must be willing to create meals that meet dietary requirements of recipients.

Questions? Contact Vonda at vondasmfe@gmail.com.

 

Our heart as the Connections Team is to create an atmosphere where every person who walks through the doors of Grand Point Church feels seen, known, loved, and valued.

We believe we are not just welcoming people into a building; we are helping create a space where people feel at home and ready to encounter God. And it might start at the door. For many people, a smile, a “good morning,” or a simple act of welcome may be the very first kindness they receive that day. That moment can shape how they experience everything that follows

What we do:

As Door Greeters, you are often the first personal expression of welcome people experience. You help set the tone for a church that feels like home from the very first moment.

• Greet every person with a warm smile and genuine welcome
• Say simple phrases like:
  • “Good morning!”
  • “We’re glad you’re here!”
  • “Welcome to church!”
• Open doors with intentionality and hospitality
• When possible, position yourself outside the building to create a more personal connection before entry
• Be attentive to people who appear new or uncertain
• Help guide visitors toward the next step (Lobby Host, Kids Point, or Guest Services)
• Pray before your shift and remain sensitive to the Holy Spirit throughout
• Greet people as they leave with simple blessings like “Have a good week” or “See you next week.
• Remain stationed at entrance doors, creating a consistent and welcoming presence.
• Arrive 20 minutes before the service and stay 5–10 minutes after it begins. When the last song of the service begins, make your way back to the doors and remain there, serving until the next shift arrives.
• Be attentive and ready to serve; always looking for ways to help people feel comfortable and seen.
• Smile, make eye contact, and offer appropriate handshakes or hugs when welcomed.
• Avoid gathering in groups while serving; stay engaged with guests.
• For guest questions or first-time visitors, personally walk them to Guest Services and return promptly.
  • We are “takers, not pointers”, we don’t just give directions, we walk with people.

Time Commitment:Ideally at least one Sunday (both 9 and 11 am services) per month

Culture of hospitality 

We believe hospitality is not just friendliness; it is making it easy for people to feel at home and take their next step. Every interaction is an opportunity to reflect the heart of Jesus through kindness, clarity, and care.

• We are “takers, not waiters”—we don’t just point people in a direction, we walk with them whenever possible.
• “Is there anything I can help you with this morning?”
• “How long have you been attending GPC?”
• “It’s great to see you back—how was your week?”
• What is hospitality?

We’re looking for some amazing people to help us welcome and guide our guests on Sunday mornings. The Parking Team is often the very first human interaction someone has with the church. We set the tone before people even enter the building. 

Our role is to transform what could be a stressful arrival experience into a peaceful, welcoming, and guided moment. Parking lots can feel confusing, chaotic, or overwhelming—especially for new visitors. We exist to remove that tension.

What we do:

• Greet with a smile and welcoming presence
• Help people find available parking spaces efficiently
• Guide traffic flow safely and clearly
• Be visibly available and approachable
• Identify new visitors whenever possible
• Direct first-time guests toward the entrance or next step

No previous experience necessary — just a smile, a wave, and a heart to serve!

• Time Commitment: Ideally at least two services a month
  • Sundays: 8:15AM-10:30AM;  10:30AM-12:30PM

Resources

• Why do we need a parking team? 

Our heart as the Connections Team is to create an atmosphere where every person who walks through the doors of Grand Point Church feels seen, known, loved, and valued.

We believe we are not just welcoming people into a building; we are helping create a space where people feel at home and ready to encounter God. And it might start at the door. For many people, a smile, a “good morning,” or a simple act of welcome may be the very first kindness they receive that day. That moment can shape how they experience everything that follows

What we do:

As Door Greeters, you are often the first personal expression of welcome people experience. You help set the tone for a church that feels like home from the very first moment.

• Greet every person with a warm smile and genuine welcome
• Say simple phrases like:
  • “Good morning!”
  • “We’re glad you’re here!”
  • “Welcome to church!”
• Open doors with intentionality and hospitality
• When possible, position yourself outside the building to create a more personal connection before entry
• Be attentive to people who appear new or uncertain
• Help guide visitors toward the next step (Lobby Host, Kids Point, or Guest Services)
• Pray before your shift and remain sensitive to the Holy Spirit throughout
• Greet people as they leave with simple blessings like “Have a good week” or “See you next week.
• Remain stationed at entrance doors, creating a consistent and welcoming presence.
• Arrive 20 minutes before the service and stay 5–10 minutes after it begins. When the last song of the service begins, make your way back to the doors and remain there, serving until the next shift arrives.
• Be attentive and ready to serve; always looking for ways to help people feel comfortable and seen.
• Smile, make eye contact, and offer appropriate handshakes or hugs when welcomed.
• Avoid gathering in groups while serving; stay engaged with guests.
• For guest questions or first-time visitors, personally walk them to Guest Services and return promptly.
  • We are “takers, not pointers”, we don’t just give directions, we walk with people.

Time Commitment: Ideally at least two services a month

Culture of hospitality 

We believe hospitality is not just friendliness; it is making it easy for people to feel at home and take their next step. Every interaction is an opportunity to reflect the heart of Jesus through kindness, clarity, and care.

• We are “takers, not waiters”—we don’t just point people in a direction, we walk with them whenever possible.
• “Is there anything I can help you with this morning?”
• “How long have you been attending GPC?”
• “It’s great to see you back—how was your week?”
• What is hospitality?

• Ministry Team: Connections Team – Security
• Reports to: Security Team Coordinator
• Time Commitment: Ideally at least 2 Sundays/month for both services, arriving at 8:15AM
• Length of Commitment: 1 year

Purpose
To be a key leader for any security needs during services and to other security team members to create an atmosphere where every person who walks through the doors of Grand Point Church feels seen, known, loved, and valued.

Responsibilities
• Remain present for the entire designated timeslot, serving together as a team to cover the entire building.
• Communicate any concerns to coordinator and team members immediately.

Qualifications
• Possess an awareness of safety and security measures and the ability to be keenly observant and alert.
• Knowledge of the building and key security areas; ensuring there is sufficient coverage.
• Willing to participate in trainings as needed.

Onboarding
• Attend training to gain a strong overview of the role and the resources available to you for reference and support.