Social Media Community Manager

Ministry Area: Communications

Social Media Community Managers help care for our online community by responding to comments and messages, fostering healthy engagement, and helping people take their next steps at Grand Point Church. This role is about presence, hospitality, and connection in the digital space.

What You Would Do

• Monitor social media comments and direct messages
• Respond with warmth, clarity, and consistency using approved guidelines
• Pray for and encourage people when appropriate
• Direct individuals to next steps (visit a campus, baptism, groups, care, etc.)
• Flag sensitive messages or care needs to staff leadership promptly
• Help cultivate a welcoming, respectful online environment

What You Need to Know

• Strong written communication and interpersonal skills
• Compassionate, patient, and people-focused
• Comfortable engaging with people from diverse backgrounds
• Able to maintain confidentiality and follow care escalation processes
• Familiarity with Grand Point Church’s ministries and next steps

Ideal For Someone Who…

• Loves people and notices those who might feel unseen
• Enjoys encouraging others
• Understands that online interactions are real ministry moments
• Maintains a personal social media presence that aligns with the values and mission of Grand Point Church